Frequently Asked Questions
Why use Mind My Guest?
Our service is designed for home owners and investors who:
How is Mind My Guest different to other Airbnb managers?
Our experience and knowledge - we know the Airbnb and short term market here in Wellington and will manage your property better than anyone else.
Our body corporate rules don't allow Airbnb rentals, can you still help?
Yes we can, get in touch and let's have a chat.
What is the difference between Mind My Guest and a standard property manager?
For a start, we are at your property on a regular basis, often once or twice a week.
Standard property managers advertise your property, show prospective tenants around, do the paperwork and then leave your property alone – aside from (what should be, but often aren’t, regular and thorough) inspections. Often the first you will hear about something that is in a state of disrepair or requires maintenance at your property is during inspections or when the tenant moves out. A good tenant might inform the property manager immediately, but many don’t…after all, if it’s not an urgent issue that affects them, they don’t care as they are only renting. This means that little issues later become bigger problems, which might cause further damage to your property and cost more to fix.
At Mind My Guest, we manage your property in a very different way. Properties rented out on Airbnb and for short term rely on positive reviews for future bookings, meaning they need to be well appointed, furnished and maintained to help ensure positive feedback and reviews from guests. Because we are at your property checking guests in and out, it means we are regularly inspecting it to ensure the property is always in the best presentable condition. Regular inspections mean we attend to issues before they become problems.
Can you list my property on other websites, apart from Airbnb?
Yes, we can. And we will advise you what the best options are for your property.
Can you help me get my place ready for Airbnb?
Absolutely, we can advise, recommend or organise any aspect of preparing your property ready for Airbnb and short term guests
Am I covered if something happens to my property?
If you list through Airbnb they offer a host guarantee of up to $1.3 million NZD. However we recommend our clients have full insurance and can advise you on options for your property.
I am already an Airbnb host, can you help me?
Being an Airbnb host can be a rewarding experience but it's also time consuming and requires you to be on-call 24/7 for your guests. It also means you have to rely on friends or family to manage your property and guests if you head out of town or need help due to an unexpected emergency or change of plans.
So if you are already an Airbnb host and need a hand, let us know.
What are your fees?
We can do as little or as much as you need so get in touch to find out more.
Our service is designed for home owners and investors who:
- Want to maximise the return on their property
- Don’t want to or are unable to lease to long term tenants
- Want the flexibility of being able to use the property themselves when required (e.g. somewhere for visiting friends and family to stay)
- Want to make money renting out their own home while they are away
- Are an existing Airbnb or short term host
- Want to deal with Wellington's most experienced, professional and knowledgeable short term property manager
How is Mind My Guest different to other Airbnb managers?
Our experience and knowledge - we know the Airbnb and short term market here in Wellington and will manage your property better than anyone else.
Our body corporate rules don't allow Airbnb rentals, can you still help?
Yes we can, get in touch and let's have a chat.
What is the difference between Mind My Guest and a standard property manager?
For a start, we are at your property on a regular basis, often once or twice a week.
Standard property managers advertise your property, show prospective tenants around, do the paperwork and then leave your property alone – aside from (what should be, but often aren’t, regular and thorough) inspections. Often the first you will hear about something that is in a state of disrepair or requires maintenance at your property is during inspections or when the tenant moves out. A good tenant might inform the property manager immediately, but many don’t…after all, if it’s not an urgent issue that affects them, they don’t care as they are only renting. This means that little issues later become bigger problems, which might cause further damage to your property and cost more to fix.
At Mind My Guest, we manage your property in a very different way. Properties rented out on Airbnb and for short term rely on positive reviews for future bookings, meaning they need to be well appointed, furnished and maintained to help ensure positive feedback and reviews from guests. Because we are at your property checking guests in and out, it means we are regularly inspecting it to ensure the property is always in the best presentable condition. Regular inspections mean we attend to issues before they become problems.
Can you list my property on other websites, apart from Airbnb?
Yes, we can. And we will advise you what the best options are for your property.
Can you help me get my place ready for Airbnb?
Absolutely, we can advise, recommend or organise any aspect of preparing your property ready for Airbnb and short term guests
Am I covered if something happens to my property?
If you list through Airbnb they offer a host guarantee of up to $1.3 million NZD. However we recommend our clients have full insurance and can advise you on options for your property.
I am already an Airbnb host, can you help me?
Being an Airbnb host can be a rewarding experience but it's also time consuming and requires you to be on-call 24/7 for your guests. It also means you have to rely on friends or family to manage your property and guests if you head out of town or need help due to an unexpected emergency or change of plans.
So if you are already an Airbnb host and need a hand, let us know.
What are your fees?
We can do as little or as much as you need so get in touch to find out more.
HAVE YOU GOT OTHER QUESTIONS WE HAVEN’T ANSWERED? DROP US A LINE OR GIVE US A CALL.
